Robi has recently inaugurated four new Robi Sheba centers in Malibagh, Banasree, Jatrabari and Narsingdi.
These new Robi Sheba centers are well equipped to deliver all kinds of Robi products and services as well as sell voice, device, value added service & data bundles to customers. As Robi tries to support authentic SIM registration, these customer care outlets also enhances the company’s ability to onboard new subscribers in a compliant way. Going forward, Robi plans to open more such Robi Sheba Centers in different parts of the country.
In addition to these 4 centers, 11 Robi Sheba centers have been inaugurated in Chittagong and Comilla regions in 2015. In Chittagong, these are located at Rangamati, Khagrachori, Bandorban, Shitakunda, Raozan, Keranirhat, Chokoria, Teknaf, Chittagong EPZ and in Comilla, they are located at Comilla Cantonment and Chandina.
Robi continues to excel in ensuring quality customer care with its countrywide Robi Sheba centers. These centers have managed to reach out to a large number of subscribers, helping Robi to be closer to its valued subscribers. As the company consolidates its position across the country, these Robi Sheba centers are helping to deliver extensive customer service and superior service experience at subscribers’ convenience.
About Robi Axiata Ltd:
Robi Axiata Limited is a joint venture between Axiata Group Berhad, of Malaysia and NTT DoCoMo Inc., of Japan. Robi is the second largest mobile phone operator in Bangladesh in terms of revenue, with 27.4 million subscribers, as of June 2015. Robi network provides nationwide coverage to nearly 99% of the population with 12,679 2.5G BTS and over 2,450 3.5G sites. Robi proudly claims to have the widest international roaming service in the market, connecting 600 operators across more than 200 countries. It is also the first operator to introduce GPRS and 3.5G services in Bangladesh. The Company has introduced many first of its kind digital services in the country and has invested heavily in taking mobile financial services to the underserved communities in the rural and semi-urban areas.