Airtel Bangladesh Limited, one of fastest growing telecom operators of the country, organized ‘Alapon’ in Khulna to engage between Airtel officials and its valued customers. Airtel believes in order to create awareness, it needs to reach out customers and such interaction is vital to enhance customer experience.
Sandipan Chakraborty, Chief Technical Officer, Lutfor Rahman, Chief Information Officer, F.M. Shahriar Omar Prince, Zonal Business Manager, South West Zone, Jafry Shamim, Head of Zonal Experience, Rifat Sultana, and Head of Service Quality of Airtel Bangladesh Limited were present at the event along with invited customers of Airtel Bangladesh Limited.
At Alapon, customers were informed aboutpre-paid and post-paid packages, mCommerce, Value Added Services,3G services, 3G data packs; etc. Airtel customers also gave valued feedback on Airtel’s different services. The event enabled customers to engage and interact with the high officials of Airtel Bangladesh Limited.
Airtel Bangladesh Limited has hosted Alapon in Dhaka, Sylhet, Chittagong, and Bogra previously where customers of those locations interacted with Airtel officials.
About Airtel Bangladesh Limited
Airtel Bangladesh Limited is one of the fastest growing mobile services providers in Bangladesh and is a concern of Bharti Airtel Limited, a leading global telecommunications services provider. The company offers a wide array of innovative mobile services, including voice, value added services, data and m-commerce products and is focused on expanding its state-of-the-art mobile network both for coverage and capacity.Airtel has recently launched its 3G services in the country and is committed to provide the best in class internet services for its customers.
About Bharti Airtel
Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 4 mobile service providers globally in terms of subscribers. In India, the company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G wireless services and mobile commerce. Bharti Airtel had over 294 million customers across its operations at the end of March 2014.