Samsung new customer service centre in Narayanganj, Comilla

 

Samsung Electronics Co. Ltd Bangladesh is relaunching two of its service centres in the river port city, Narayanganj and in Comilla which is one of the three oldest cities in Bangladesh. These service centres will provide after sales support for Samsung Mobile devices.

The service centres are established for Mobile devices to ensure highest quality after sales service for the growing base of Samsung customers. Samsung has enjoyed consistent growth in the Bangladesh market, which in turn demanded increase in the capacity of the service centres. Samsung will now be able to guarantee quality after sales service for more customers at a shorter span of time. Samsung is always known for its commitment to provide its customers Samsung-Galaxy-S6with superior quality products and best in class after sales service. The relaunch of the spacious service centres in the heart of each respective city only indicates their commitment to provide their customers with quality after sales service.

The service centre in Narayangonj is located at Tokyo plaza, Shop no 17 & 18 (3rd Floor), 69 BB Road, DIT, Narayangonj. The service centre in Comilla is located at Albir Tower (2nd floor) Holding no 571 (west side), Nazrul Avenue, Ranir Bazar Road, Comilla. The service centres are designed in accordance with Samsung’s global standards. The centres will operate every day except on Fridays and public holidays.

The centres were inaugurated by Mr. Seungwon Youn, Managing Director of Samsung Electronics Bangladesh who cut the ribbon and officially launched the Customer Service Centre. Also present in this event were Mr. Tanveer Shahed, Head of Customer Service and Khandaker Hafiz Al Asad, Director of Fair Solution Ltd. In his message the MD informed, ‘Our commitment to our customers does not end with the sale of a product. We believe in serving our customers with the best-in-class product and services. From now onwards, our customers residing in the river port capital Narayanganj and Comilla can receive quality after sales service for their Samsung mobile handsets.’

Samsung now has 35 service centers and 39 collection points nationwide for device after sales service. For details, interested customers can call at 09612-300-300, 08000-300-300 (Toll free).

About Samsung Electronics Co., Ltd

Samsung Electronics Co., Ltd. inspires the world and shapes the future with transformative ideas and technologies, redefining the worlds of TVs, smartphones, wearable devices, tablets, cameras, digital appliances, printers, medical equipment, network systems, and semiconductor and LED solutions. We are also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. We employ 320,000 people across 84 countries with annual sales of US $250 billion.


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